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1.1 LEGAL NOTICE
IDENTIFYING DATA OF THE INFORMATION SOCIETY SERVICES LENDER
In accordance with the applicable provisions on the processing of personal data and the protection of privacy in the electronic communications sector, we inform you of the following information:
DOS PUNT ZERO, S.L., [hereafter AGENCIA FEVER], is the owner of the web page www.agenciafever.com, and will act exclusively as the manager of the contents of the present Web, addressed at: C/ Pau Casals, 6 - 2º 1ª - AD500 ANDORRA LA VELLA, NRT L-714785-C, Commercial Register number 931577E, is responsible for the management and functioning of the Web previously mentioned.
If you would like to contact us, you can do so by post at the previously mentioned address, or by e-mail at: hola@agenciafever.com
INTRODUCTION
This Legal Notice regulates the use of this web page. Access on the web is free except for the cost of the connection through the telecommunications network provided by the access provider hired by users.
ACCEPTANCE
If you use the web, you are considered a user, and this implies full acceptance without any reservation of every and each point in this Legal Notice, published by AGENCIA FEVER from the moment the user accesses the web. In consequence, the user must read carefully the present Legal Notice every time he or she wishes to use the web, as these may be modified.
INFORMATION ABOUT LINKS
AGENCIA FEVER is only responsible for its own web and any access to webs by links or any information offered by third parties is not the responsibility of AGENCIA FEVER.
Any use of links or access to a web not owned by AGENCIA FEVER is at the users responsibility and AGENCIA FEVER does not recommend nor guarantee any information obtained by a link through a third party which comes from a web that is not from www.agenciafever.com, neither is it responsible for any loss, claims or damages derived from the use or bad use of a link or the information obtained through it, including other links or webs, interruption of service or in the access, or trying to use or the incorrect use of a link, even if the connection is via the Web www.agenciafever.com or by accessing the information by other webs from the same Web page.
LIMITATION OF WARRANTIES AND RESPONSIBILITIES
AGENCIA FEVER makes every effort to avoid any errors in relation to the contents of this website.
AGENCIA FEVER adopts the necessary measures and mechanisms to guarantee the security of communications and transactions that occur through the web portal, according to the state of technology and in accordance with the type of transactions and services that are provided available to users.
AGENCIA FEVER will not be responsible for any damage that may be caused to the user’s computer system by any cause beyond or not attributable to this website, including, without limitation, damages caused by interference, omissions, interruptions, viruses computer, telephone breakdowns or disconnections in the operational functioning of the electronic system. Likewise, AGENCIA FEVER will not be liable for any interruption, error or failure that occurs in the system, due to a malfunction of the network or the servers that are connected.
INDUSTRIAL AND INTELLECTUAL PROPERTY, TRADEMARKS
The structure, design and way of presenting the elements (graphs, images, files, logotypes, colour combinations and any element susceptible to protection) are protected by intellectual property laws, owned by AGENCIA FEVER.
It is prohibited to reproduce, transform, distribute, communicate in public, make publicly available and in generally exploit in any form partially or totally the elements referred to in the previous section. These acts of exploitation can only be carried out if authorized by AGENCIA FEVER , and if this were to be the case, there must be explicit reference to the fact that the intellectual owner of the material is AGENCIA FEVER.
Only documental material produced by AGENCIA FEVER. is authorized for private use, and in no case, can the material be deleted, changed, eluded or any of the security systems installed be manipulated.
Except express authorization of AGENCIA FEVER it is forbidden to link to the final pages, the frame and any other similar manipulation. The links must always be to the principal page or homepage www.agenciafever.com
Distinctive signs (brands, commercial names) belonging to AGENCIA FEVER , are protected by industrial property rights and the use or manipulation of them is forbidden except if there is written authorization by AGENCIA FEVER.
DO NOT SHARE YOUR PERSONAL INFORMATION
AGENCIA FEVER will never send you an e-mail and neither call you by telephone to ask you for your password or to verify your password belonging to your account and likewise will never ask for your bank account number or credit card and neither any other personal information. If anybody should contact you or send you and e-mail that you have not asked for, you should never give them any of your personal data previously mentioned. Also, you should never respond and communicate to AGENCIA FEVER, in order to proceed with investigating the incident.
IDENTIFY FALSE E-MAILS (“SPOOFING OR PHISHING)”
Ignore all e-mails in which they demand personal information or ones which redirect you to another web page that does not belong to AGENCIA FEVER, or any societies belonging to the group or in which they ask you to pay via a means which has not being authorized by AGENCIA FEVER, as this could be an attempt at identity theft (“spoofing or phishing”) and must be considered as fraudulent.
AGENCIA FEVER uses the domain “agenciafever.com” for all its e-mails. If you receive an e-mail in a different format, for example: agenciafever.security@hotmail.com, you can be assured that it is a false mail.
Some e-mails that use phishing contain links to a web page that uses the word "AGENCIA FEVER” at their URL, but they will direct you to a web page that is completely different. If you drag your mouse over the link, you will be able to see the associated URL, which will probably have a different format to the correct web pages authorized by AGENCIA FEVER.
Even if you click an e-mail that uses phishing and are redirected to a page that resembles “your account” or to any page that asks you to verify or modify your personal information, ignore it and consider it as fraudulent.
INFORM ANY ATTEMPTS AT PHISHING
Send an e-mail to hola@agenciafever.com and attach any e-mail that you consider to be false. By attaching these e-mails, you will be helping to locate their origin.
If you cannot attach the false mail, forward it to hola@agenciafever.com and include as much information as possible about it.
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1.2 PRIVACY POLICY
RESPONSIBLE
According to the data protection act of General Regulation (UE) 2016/679 on data protection and the Law 29/2021, from October 28, qualified on Protection of Personal Data (LQPD) and Decree 391/2022 approving the Regulations for the application of LQPD 29/2021, we inform you that personal data given via the forms, and likewise your e-mail address have been included in our file titled DOS PUNT ZERO, S.L., [hereafter AGENCIA FEVER], at the business address of: C/ Pau Casals, 6 - 2º 1ª - AD500 ANDORRA LA VELLA, NRT L-714785-C, Commercial Register number 931577E, is responsible for the management and functioning of the Web previously mentioned.
We inform you that the data may be processed for the purpose of providing information about our products and / or services by electronic means, provided that you authorize us to process them. Your data may be subject to profiling, in order to implement a loyalty plan according to the customer's commercial relationship and to provide offers that are appropriate to their preferences. You may at any time object to this type of communication by sending an e-mail to the following e-mail address hola@agenciafever.com and indicating in the subject line “Unsubscribe from the distribution list”
Likewise, you can exercise the right to access, rectify, suppression, opposition, portability and limitation, according to the terms established by REGULATION (EU) 2016/679, LQPD 29/2021 and Decree 391/2022, by presenting or sending an application in writing to the email address: hola@agenciafever.com and with a photocopy of your ID or similar documentation, in order to confirm the identity of the natural person making the request and to avoid any reasonable doubt in this respect, indicating the subject as "Data protection".
POLICY
AGENCIA FEVER is especially sensitive to protecting the personal data of our users which has been obtained through the services offered on our Web. The present privacy policy informs all the users of www.agenciafever.com , how the personal data collected from the through the additional information, in order that they decide, freely and voluntarily, if they wish to provide the requested information.
SECURITY MEASURES
Finally it is reported that AGENCIA FEVER, has adopted in the information system the appropriate technical and organizational measures, in order to guarantee the security and confidentiality of the stored data, thus avoiding its alteration, loss, treatment or unauthorized access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the treatment, as well as risks of probability and variable severity associated with each of the treatments.
RIGHTS OF THE USERS
The person interested in the personal data may exercise his / her rights, in accordance with the General Data Protection Regulation, the Qualified law 29/2021 (LQPD) and Decree 391/2022, which are:
A.- The right of access, is to be exercised annually, except if the party interested shows legitimate accreditation.
AGENCIA FEVER, will proceed to notify its decisions within a timeframe of a month. If it were to be accepted, the interested party would be able to access the previously mentioned information within 10 days after its notification.
B.- The right of rectification and suppression can be exercised, conforming to the following previsions, whenever the interested party considers that the data collected in our files is inexact, incomplete, inadequate or excessive. If this is the case, you can exercise these rights via one of the means previously anticipated.
AGENCIA FEVER, will proceed with the rectification or suppression within 10 days of receiving the application.
C.- The right of opposition may be exercised, in accordance with the following provisions, provided that the interested party wishes to oppose the processing of their personal data, whether or not the data is lawfully treated as being of legitimate interest or relative consent for advertising purposes.
D.- The right of portability they may be exercised, in accordance with the following provisions, provided that the interested party considers that the data collected in our treatments must be returned to the data holder or to another third party (Treatment Manager).
E.- The right of limitation of treatment may be exercised, prior to opposition right for the treatment of their data, and that until the Opposition Law is not resolved, the treatment of them will be limited.
REGULATION CHANGES
AGENCIA FEVER, reserves the right to modify the present policy with the objective of adapting it to the legislative or precedents changes. Such changes will be communicated within the necessary time on our Web page, and it can ask the affected parties for their consent if it is believed that it does not have the consent according to the present policy.
If you should have any doubt, question or comments referring to the present regulations, please do not hesitate to ask about them by sending a communication to: hola@agenciafever.com
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1.3 ADDITIONAL INFORMATION
| PROTECTION OF PERSONAL DATA GDPR (UE) 2016/679 – LQPD 29/2021 – DECREE 391/2022 Additional Information | ||
| Responsible | Identification of the Person in charge of Treatment | DOS PUNT ZERO, S.L. L-714785-C C/ Pau Casals, 6 – 2º 1ª AD500 Andorra la Vella +34 682 85 77 50 hola@agenciafever.com |
| Purposes | Description of the treatment | In accordance with the “principle of limitation of purpose” , the data collected will be processed exclusively for specific, explicit and legitimate purposes and will not be further processed in a manner incompatible with said purposes. We inform you of the existence of automated decisions, including the creation of profiles in order to improve your user experience and provide you with information, services or products appropriate to your preferences. |
| Conservation time | The personal data provided will be kept as long as the commercial / commercial relationship is maintained as long as you do not request its deletion. We inform you that in accordance with the legal provision, we are obliged to keep them for tax and accounting reasons, and to make them available to a competent public entity that so requests. | |
| Automated decisions | The report on the existence of automated decisions, including the elaboration of profiles in order to enhance the user's experience and provide information, services or products adapted to the specific preferences. | |
| Legitimation | Legal basis of treatment | The legal bases for the treatment of your data are legitimized in the collection of the same, stating if it is a legal, contractual, public interest, legitimate interest or your explicit consent requirement. |
| Recipients | Recipients of the assignment | The personal data collected will not be transferred or communicated to third parties except by legal obligation. |
| International data transfers | Yes, they occur, and they provide all the appropriate guarantees assumed by the data controller or processor established in one of more third countries as provided by the art. 46 of the GDPR (UE) 2016/679 and by the art.44 of the LQPD 29/2021. | |
| Treatment processors | The data may be transferred to Data Processors with access to data, with whom the obligations and responsibilities required by the GDPR (UE) 2016/679, the LQPD 29/2021 and by Decree 391/2022 are formalized and who offer sufficient guarantees. | |
| Rights | Exercise of rights | The interested party may exercise the rights that assist him, in accordance with the RGPDUE 2016/679, LQPD 29/2021 and the Decree 391/2022 and which are: Right to request access to personal data regarding the interested party. Right to request its rectification or deletion. Right to request the limitation of your treatment. Right to object to the treatment. Right to the portability of your data. The interested party may exercise these rights by submitting a letter to the address of the data controller or by sending a statement to the email hola@agenciafever.com accompanied by an identification document, in order to confirm the identity of the natural person making the request and to avoid any reasonable doubt in this respect. In the event that the interested party acts through a legal representative, he must provide the identification document and the proof of his legal representation. In the case of considering your right to the protection of violated personal data and want to know more information about this right and how to exercise it, you can contact the APDA: http://www.apda.ad/ Tel. (+376) 808 115 Edifici del Consell General C/ Doctor Vilanova, 15-17 (planta 5) AD500 Andorra la Vella (Principat d’Andorra). |
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1.4 CONTACT
| Form 1 – CLIENT CONTACT | |
| https://agenciafever.com/en/contacto-cliente/ | |
| Data Protection GDPR 2016/679 – LQPD 29/2021 - DECREE 391/2022 | |
| Responsible | DOS PUNT ZERO, S.L. (AGENCIA FEVER) |
| Purposes | Collection and treatment of your data to answer your queries and provide you with information periodically about our products and services that may be of interest to you and / or preference by current or future electronic means, provided that you authorize us to process them. |
| Legitimation | Legitimate interest in the treatment by the controller to maintain the relationship / services with clients and / or potential clients. Unequivocal and specific consent given by the interested party |
| Recipients | No data will be transferred to third parties, except legal obligation. |
| Rights | Access, rectify and delete the data, as well as other rights as explained in the +info additional GDPR |
| Additional Information | You can consult additional and detailed information on data protection on our website: www.agenciafever.com |
| Form 2 – PARTNERS CONTACT | |
| https://agenciafever.com/en/contacto-partners/ | |
| Data Protection GDPR 2016/679 – LQPD 29/2021 - DECREE 391/2022 | |
| Responsible | DOS PUNT ZERO, S.L. (AGENCIA FEVER) |
| Purposes | Collection and treatment of your data to answer your queries and provide you with information periodically about our products and services that may be of interest to you and / or preference by current or future electronic means, provided that you authorize us to process them. |
| Legitimation | Legitimate interest in the treatment by the controller to maintain the relationship / services with clients and / or potential clients. Unequivocal and specific consent given by the interested party |
| Recipients | No data will be transferred to third parties, except legal obligation. |
| Rights | Access, rectify and delete the data, as well as other rights as explained in the +info additional GDPR |
| Additional Information | You can consult additional and detailed information on data protection on our website: www.agenciafever.com |
EMAIL CONTACT
| PERSONAL DATA PROTECTION | |
| In compliance with the provisions of the RGPDUE 2016/679, the LQPD 29/2021 and Decree 391/2022, we inform you that this communication contains confidential and privileged information, being for the exclusive use of the recipient. If you are not the recipient, please note that any distribution, copying, or use of this release is strictly prohibited. If you have received this communication in error, please communicate it by email or telephone and be kind to delete it from your system. You can find additional information on data protection at: www.agenciafever.com/proteccion-de-datos/ | |
| Responsible for treatment | DOS PUNT ZERO, S.L. (AGENCIA FEVER) |
| Purposes | Corporate communication with interested third parties and receipt of necessary attachments for the development of the company's work activity. |
| Legitimation | Legitimate interest |
| Recipients | The personal data collected will not be transferred or communicated to third parties except by legal obligation. |
| Rights | Access, rectify and delete the data, as well as other rights that are identified in the + additional RGPDUE info |
